Terms of Service
Last updated: October 2026
These Terms govern your use of the FlowPilot website and any enquiries, consultations, services or software made available through it.
1. About FlowPilot
FlowPilot provides AI-assisted marketing, growth, automation and business-process services designed to help businesses improve lead generation, follow-up, operational efficiency and commercial decision-making.
2. No guarantee of results
FlowPilot may provide recommendations, automation, advertising support and AI-assisted analysis, but we do not guarantee specific levels of leads, sales, revenue, rankings, advertising performance or other commercial outcomes.
3. Client responsibility
Clients remain responsible for:
- approving advertising budgets and material commercial actions
- ensuring information supplied to FlowPilot is accurate
- complying with applicable laws, industry rules and platform policies
- reviewing important business decisions where human judgement is appropriate
4. Third-party platforms
FlowPilot may connect with or rely on third-party services such as Google, Meta, email providers, hosting providers, automation platforms, databases and AI services.
Availability, pricing, functionality and policies of these third parties may change and are outside FlowPilot’s direct control.
5. Advertising spend
Unless specifically agreed otherwise, advertising spend paid to platforms such as Google or Meta is separate from FlowPilot service fees and remains the client’s responsibility.
6. AI-assisted services
FlowPilot uses artificial intelligence and automated systems to assist with tasks including analysis, campaign preparation, lead qualification, follow-up and recommendations.
AI-generated outputs may require human review and should not be treated as professional legal, financial, tax or regulated advice.
7. Intellectual property
FlowPilot retains ownership of its software, systems, workflows, methods, prompts, processes and underlying technology unless otherwise agreed in writing.
Clients retain ownership of their own business information, branding and materials supplied to FlowPilot.
8. Acceptable use
You must not use FlowPilot services for unlawful, fraudulent, misleading, abusive or harmful activities, or in a way that breaches third-party platform rules.
9. Limitation of liability
To the maximum extent permitted by law, FlowPilot will not be liable for indirect or consequential losses, loss of profits, loss of business opportunity, platform suspension, advertising underperformance or losses caused by third-party systems.
Nothing in these Terms excludes liability that cannot legally be excluded.
10. Changes to services
FlowPilot may update, modify or improve its services, features or pricing from time to time.
11. Termination
Either party may stop using or providing services subject to any separate commercial agreement in place between FlowPilot and the client.
12. Governing law
Unless otherwise agreed in writing, these Terms are governed by the laws of England and Wales.
13. Contact
For questions about these Terms, contact: