Privacy Policy
Last updated: October 2026
Introduction
FlowPilot respects your privacy and is committed to protecting the personal information you share with us.
Information we collect
When you contact FlowPilot, request a Growth Review, or use our website, we may collect information such as:
- your name
- company name
- email address
- phone number
- website
- business type
- marketing goals
- indicative marketing budget
- information you voluntarily provide in enquiry forms
We may also collect technical and usage information such as website visits, device information, browser information, referral source and advertising interaction data.
How we use your information
We use information to:
- respond to enquiries
- assess whether FlowPilot may be suitable for your business
- provide requested services
- improve our website, advertising and customer experience
- measure marketing performance
- send relevant follow-up communications
- operate AI-assisted business processes and automations
AI and automated processing
FlowPilot may use artificial intelligence and automated systems to help analyse enquiries, draft responses, prioritise leads, generate marketing recommendations and improve service delivery. Important commercial decisions may involve human review where appropriate.
Service providers
We may use trusted third-party technology providers for hosting, automation, analytics, advertising, email, databases and AI processing. These providers may process information on our behalf in accordance with their own security and privacy obligations.
Advertising and analytics
FlowPilot may use services including Google Ads and analytics tools to understand website performance, advertising effectiveness and customer journeys.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, operational and commercial requirements.
Your rights
Depending on applicable law, you may have rights relating to your personal data, including access, correction, deletion, restriction or objection to certain processing.
Contact
For privacy-related enquiries, contact:
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page.